We are please to announce our customer support help desk portal has gone thorough testing this weekend and it is now ready. Support helpdesk will now offer customers:
- Tracking id (case id) one point of contact for all inquiries
- Even faster Quote
- Unit collection
- Online parcel tracking
- Order updates
- Shop integration
- View/make payments
- View/print invoices/receipts
- Contact form (1-on-1 customer support)
- Delivery tracking
- Improved knowledgebase
- Access from anywhere, any device (even mobiles)
Customer support help desk can be accessed via link provided on the main navigation menu.
A new support ticket can be opened via link provided on the main navigation menu.