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ContactContact us by support ticket/telephone/fax, provide as much info as you can to enable us to properly disgnose the cause of the problem. i.e Events leading to failure type of unit, response of unit, physical condition, password installed, files/folder need to be recovered etc. |
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Accept QuoteA fixed quote is provided after FREE evaluations testing and diagnosis, which needs to be formally accepted in writing (generally by email) |
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Send UnitAlways use padded packaging and secure insured delivery to have unit sent to us. If drive is removable please only send the drive, if unsure please send the whole unit. You may choose our secure collect and delivery courier service. |
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Complete PaymentPayments can be made securely online by major credit and debit cards. Payments are currently accepted via UK credit debit cards (Google Checkout and Paypal), Cheques, UK Bank Transfers. Cash on collection is also acceptable. |
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Receive DataData is copied to a client device and verified. Device is then sent via trackable FREE delivery (Next Day) to a payment registered address. Collection is not available for unit made via online payments. Please ensure to provide a delivery address on the checkout. This is due to restrictions enforced by our card processing company. |
